Book a support-technician now
Do you need a technician to offer on-location support?
We will come to you and help you with on-site support. This is where you can get help with your technical or IT problems.
You can book by writing or calling us.
If you are looking for an urgent appointment at a higher rate, send an SMS or call us. See contact information here.
*Reservations are made for changes to bookings in the few cases where we are not available. Prices for support etc. can be found at macgeni.dk.
You can read our terms and conditions here.
Do you need telephone support?
You can book an appointment online here. Choose in the calendar when it suits you. 1. Select telephone support, 2. Select a day, 3. Choose a time and fill in your contact details.
*Reservations are made for changes to bookings in the few cases where we are not available. Prices for support etc. can be found at macgeni.dk.
You can read our terms and conditions here: macgeni.dk/betingelser
Expertise
Have you lost the overview?
Do you need help?
We’ve been working with PCs since 1988. Apple/Mac expert since 2007.
We work closely with many other technological geniuses. We have the resources to solve challenges.
We have expert knowledge in most of the programs on the market
We can help you with support in the following software:
Adobe (Photoshop / Illustrator / InDesign / Dreamweaver / Flash / Bridge / Lightroom),
Video, Photos app, TimeMachine, Contact, E-mail, Calendar, iTunes/Music, Finder, WordPress, Fonts, Apple Mail, Safari, AppStore, Aperture, Final Cut, iCloud, Screen settings and color profiles, Printers, Video editing,
iWork: Pages, Numbers, Keynote,
Microsoft Office (Word / Excel / Powerpoint / Outlook), Chrome,
Firefox, Opera,Dropbox, EyeTV,
Display color calibration, Color profiles, and many, many more…
If you are using a program that is not on the list, then contact us and ask.
We can definitely help you out!
What our customers say about us
★ ★ ★ ★ ★
“I recommend MacGeni! Thank your so much for saving my computer from fluid damage and also that you saved my precious data. I’m very grategul.”
We provide you urgent support
Tools
Download CleanMyMac
Setapp – All the best apps
Download Setapp
Download Malwarebytes
Download Malwarebytes.
NordVPN safe surfing
Download NordVPN
Gemini (save disk space and eliminate duplicate files)
Remote-support-app
Download TeamViewer
Java
Mactracker
VLC
AppCleaner
The Uninstall program that Apple forgot to include.Download AppCleaner
Silverlight
Adobe CC
You need to log in first and then click on this link again. With this package you can download all Adobe programs if you subscribe to them. Download Adobe CC
Prices
DISCOUNT CARD VOUCHERS
10 hour card
899,- per hour/clip = a total of 8.990,- ex. VAT for 10 clips.
Can be used for support and training.
50 hour card
699,- per clip/hour = a total of 34.950,- ex. VAT for 50 clips.
Can be used for support and training.
PRICES – WITHOUT VOUCHERS:
Telephone and remote support:
300,- ex. VAT per commenced quarter of an hour.
(Monday – Friday from 8-18).
Support on location:
300,- ex. VAT per commenced quarter of an hour. 1200,- ex VAT per full hour. (Monday – Friday from 8-18).
Support after 18 pm and weekends:
600,-ex. VAT per commenced quarter of an hour.
Emergency support:
2.400,- ex VAT per hour (for urgent support when you have problems that need to be solved as soon as possible and want to be at the front of the queue).
Weekend support:
2.400,- per hour or 2 clips per hour on a pre-purchased clip card, unless otherwise agreed in advance.
Driving:
350,- ex. VAT per hour.
Server setups (Mac/Windows):
+300,- ex. VAT per hour on top of the hourly rate.
No matter what major task you want done, we will prepare a quote per task, which will be “tailored” exactly to your needs: Get a quote.
When ordering fixed monthly or weekly support / help, you or your company can obtain good discounts like prepaid card solutions.
OPENING HOURS:
Monday – Friday: …………………………..10:00 – 18:00
Weekends & public holidays: …………………..By appointment by phone
Conditions: The above prices are for daytime hours 08.00-18.00. For urgent tasks, work on weekends and public holidays and overtime, double invoicing will be charged unless a special agreement has been made in writing in advance. Vouchers are valid for 1 year from the date of purchase and are non-refundable. Clipping cards must be purchased in advance of the consumption of hours in order to obtain the savings. You will be invoiced for the first full hour of work. After the first hour, the bill is rounded up to every half hour, except for telephone support, which is rounded up to every 15 minutes. All prices quoted are ex. VAT.
Read the rest of our terms and conditions here.